Refund policy

Welcome to a Hassle-Free Experience

We understand that sometimes things don’t quite work out. Whether it’s a matter of fit or a change of heart, our return and refund policy is designed to ensure a smooth and accommodating experience for you.

 

Straightforward Returns

To start a return in US, press here. For international returns, please contact us via email: info@comfiknit.com

  

14-Days Flexibility

You have 14 days from the date of delivery to decide whether to keep your purchase.

 

Return in Original Condition

To process your return, items must be in their original, unworn state, with tags still attached and in their original packaging.

 

Keep Your Proof of Purchase

Please retain your receipt or proof of purchase for any returns.

 

Exchanges Made Simple

If you prefer a different size or color, please return the original item and place a new order.

  

Quality Check on Returns

Once we receive your item, we’ll inspect it and notify you about your refund status.

 

Prompt Refund Processing

Approved refunds are processed back to your original payment method within approximately 7-10 business days after receiving your return.

 

Shipping Considerations

Original shipping fees are generally non-refundable. However, if the return is due to our error, we will cover your return shipping costs.

 

Tracking Your Refund

If you haven’t seen your refund yet, please check with your bank or credit card company first. It may take some time for your refund to be officially posted. If there are any issues, please contact us.

   

Return Label and Instructions

We will provide you with a prepaid return shipping label and detailed instructions on how to send your package back to us.

  

Sale Items Policy

Regular-priced items can be returned for a refund, but sale items are considered final sale.

  

Customer Support

If you have any questions or need assistance, our customer service team is here to help.

We value your satisfaction and appreciate your choice to shop with Comfiknit. Our aim is to make every aspect of your shopping experience as enjoyable and effortless as possible.

 

Terms & Conditions

All returns and refunds are handled on a case-by-case basis and ultimately at Comfiknit’s discretion, including determining whether an item is unworn and unwashed, with the intent of providing the best experience to our guests. Potential fraud or abuse of this policy, including excessive or unreasonable returns, may result in the rejection of future transactions or returns. In some circumstances, we may request that additional information be provided, including personal information, for verification purposes. Comfiknit's practices relating to collection, use, and sharing of such personal information are further detailed in our privacy policy.